Privacy Policy

This Privacy Policy explains how Town Novel Office handles personal data on townnoveloffice.top. It applies to visitors, users, and individuals who communicate with us in connection with our economic training services for business professionals.

Policy guidance

This summary highlights how to navigate the information provided in this policy.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel

Contact Information

Privacy email
Telephone
+81 90-1934-2633
Mailing address
有馬町 868-4, 神戸市, 兵庫県, JP, 651-1401
Privacy inquiries
Data category

Data We Collect

We may collect identifiers such as name and contact details, account or inquiry content, training preferences, payment-related records where applicable, and technical data such as device type, browser information, log data, and usage patterns. We do not seek to collect sensitive information unless it is voluntarily provided and necessary for a specific request.

The categories of data collected depend on how users interact with the site and its forms.
Collection source

How We Collect Data

We receive personal data directly from users when they submit forms, register for services, request information, or communicate with us. We also collect certain data automatically through the operation of the website, including server logs, cookie data, and similar technical information. In some cases, we may receive information from service providers that support site functions or analytics.

Information may come from direct submissions, site activity, and limited technical records.
Cookie usage

Types of Cookies

We use session cookies that expire when the browser is closed and persistent cookies that remain for a limited period. These cookies may support site operation, remember basic preferences, measure traffic, and help identify technical issues. We do not use cookies to collect more information than is reasonably needed for these purposes.

Cookie use is limited to operational, preference, and basic analytics functions.
User control

Cookie Controls

Users may manage cookies through their browser settings and, where available, through on-site preference tools. Blocking or deleting cookies may affect site performance or limit some functions. Essential cookies may remain necessary for security, basic navigation, and form handling.

Browser settings and device controls can be used to limit non-essential cookies.

How We Use Data

We use personal data to provide and manage our services, respond to inquiries, administer registrations, deliver training-related content, maintain site functionality, improve performance, monitor security, prevent misuse, and meet legal or recordkeeping obligations. We may also use data to communicate about service updates, administrative matters, and matters related to a user’s interaction with the site.

Processing is limited to the operational needs of the website and training services.

Service Providers

We may share personal data with vendors and other service providers that support hosting, maintenance, analytics, communications, security, and related operational services. These parties are expected to use the data only for the services they provide to us and to maintain appropriate confidentiality and security measures. We do not authorize them to use personal data for their own independent purposes unless separately disclosed.

Service providers receive only the information needed to perform assigned functions.

Legal Disclosure

We may disclose personal data when necessary to comply with legal obligations, respond to lawful requests, enforce our terms, protect the rights and safety of users or others, or support the investigation of fraud, security incidents, or misuse of the site. We may also disclose information in connection with a corporate transaction or similar organizational change, subject to applicable safeguards.

Disclosure may be required to comply with law, process claims, or protect rights.

Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. Where processing is based on consent, that consent may be withdrawn for future processing. Some requests may be limited where we must retain information for legal, security, or operational reasons.

Available rights depend on the nature of the data and the applicable legal framework.

To protect privacy and security, we may ask for information needed to verify a request and understand its scope. We will respond within a reasonable period and in accordance with applicable law. If a request cannot be fully granted, we will explain the main reason where permitted.

Requests are reviewed for identity and scope before a response is provided.

We keep personal data only for as long as needed for the purposes described in this policy, to meet legal or accounting obligations, to resolve disputes, and to maintain security and service records. When data is no longer required, we will delete it, anonymize it, or otherwise handle it in a manner consistent with applicable law and our internal retention practices.

Storage periods are set by business need, legal duty, and the nature of the record.

We may update this Privacy Policy from time to time. When changes are material, we will take reasonable steps to make the revised version available through the website or other appropriate notice. The date of the latest revision should be reviewed periodically.

The policy may be revised to reflect legal, technical, or operational changes.